Frequently Asked Questions
Everything you need to know about Pocket Box fleet management software. If you can’t find the answer you’re looking for, contact our team and we’ll help.
Most Popular Questions
What is Pocket Box, what does it do, how will it help reduce fleet costs and improve overall fleet efficiency.
Pocket Box is a cloud-based fleet management platform that helps businesses manage vehicles, drivers, compliance, and costs in one dashboard. It includes digital vehicle checks, automated service reminders, driver document management, and integrates with vehicle tracking and cameras. The platform is designed for UK and Ireland businesses with fleets of any size.
Pocket Box is designed for any business that operates a fleet of vehicles. Our customers include construction companies, domiciliary care providers, engineering firms, logistics operators, and field service businesses. Whether you're managing 5 vans or 500 vehicles, Pocket Box scales to fit your needs.
Core features include: digital walkaround checks via the Driver App, automated MOT and service reminders, driver licence monitoring, fuel management, defect reporting and repair scheduling, document storage, and compliance tracking. You can also add vehicle tracking, AI cameras, and automated licence checking.
Pocket Box customers typically see a 12-30% reduction in fleet costs through better maintenance scheduling (fewer breakdowns and MOT failures), reduced admin time (50% less paperwork), improved driver accountability, and data-driven decisions about vehicle replacement and fuel consumption. The platform pays for itself through the savings it generates.
Compliance and Features
How does Pocket Box improve compliance and driver better accountability.
Yes. Pocket Box is built to help you meet compliance requirements including MOT, CVRT (Ireland), NCT, insurance, tax, driver CPC, and operator licence obligations. Automated reminders and reports help you stay fully audit-ready. The platform stores records in line with DVSA and RSA guidance.
Three things set us apart. First, we're built specifically for UK and Ireland fleets, with compliance features for both markets. Second, we offer genuine all-in-one capability: fleet management, tracking, cameras, and licence checking in one platform rather than multiple disconnected tools. Third, our customers get dedicated support from real people, not chatbots.
Yes. The Driver App records who completed vehicle checks and when. You can see check completion rates by driver, defect reporting history, and compliance with company procedures. If you add vehicle tracking, you can also monitor driving behaviour including speeding, harsh braking, and idling.
Pocket Box automates compliance tracking. Set up MOT, service, insurance, tax, and inspection dates for each vehicle. The system sends reminders before deadlines and alerts you to overdue items. Digital vehicle checks create an audit trail for DVSA inspections. Driver licence monitoring flags penalty points and expiries automatically.
Your data is stored securely in UK data centres with encryption at rest and in transit. We follow GDPR requirements and have appropriate security certifications. Access is controlled through user permissions, so you decide who can see what. Regular backups protect against data loss.
Getting Started
How to get started with Pocket Box and what to expect.
Yes. We offer a FREE fleet audit (worth over £2,500) along with free access to the Pocket Box platform for up to 5 vehicles or assets. You can also book a demo with one of our consultants to see the platform in action and ask questions.
Most businesses are fully up and running within one to two weeks. This includes importing your vehicle and driver data, setting up compliance schedules, configuring the platform for your needs, and training your team. We handle the setup so you don't have to figure it out yourself.
Every customer gets hands-on onboarding support. We'll import your data, configure your account, and train your team on the platform and Driver App. After setup, you have ongoing access to our support team for questions and issues.
No. Pocket Box is cloud-based, so you access the dashboard through your web browser. There's nothing to install on your computer. Drivers download the Pocket Box Driver App to their smartphones (iOS and Android) to complete vehicle checks.
Integrations and Technical
How Pocket Box works with your existing systems.
Yes. Pocket Box integrates with telematics providers to pull in vehicle location, journey data, and driver behaviour information. This means you can see tracking data alongside your fleet management records in one dashboard. We also offer Pocket Box vehicle tracking as a fully integrated solution.
Yes. The Pocket Box Driver App is available for iOS and Android. Drivers use it to complete digital walkaround checks, report defects, view documents, and access vehicle information. Fleet managers can also access the main dashboard from mobile browsers.
Yes. You can export reports, vehicle records, driver data, and compliance information in standard formats (CSV, PDF). This is useful for audits, insurance renewals, or if you need data for other systems.
Yes. Pocket Box supports both UK and Irish compliance requirements including CVRT (Commercial Vehicle Roadworthiness Test), NCT (National Car Test), and Irish driver licensing. We have customers across both the UK and Ireland.
Pricing and Support
What Pocket Box costs and what support you get.
Pricing depends on your fleet size and which features you need. We offer flexible packages from small fleets (5+ vehicles) to large enterprise operations. Contact us for a quote based on your requirements. We don't publish fixed pricing because every fleet is different.
We're flexible on contract terms. We're looking for long-term partnerships, but we don't lock customers into lengthy contracts they can't exit. Speak to our team about what works for your business.
Every customer gets access to our UK-based support team. You can contact us by phone, email, or through the platform. We aim to respond to queries within a few hours during business hours. For urgent issues, we prioritise response times. You also get a dedicated account contact who knows your business.
es. Training is included in your onboarding. We train your administrators on the dashboard and your drivers on the Driver App. Training materials are available in the platform, and we can run refresher sessions if you have new staff or want to explore features you're not using yet.
Product-Specific Questions
Questions about specific Pocket Box features.
Pocket Box licence checking connects to DVLA and automatically checks your drivers' licences at intervals you choose. You get alerts for penalty points, disqualifications, category changes, and upcoming expiries. No manual checking required.
Pocket Box AI cameras include forward-facing dash cameras and driver-facing AI cameras. The AI cameras detect fatigue, distraction, and phone use in real time and alert drivers before incidents happen. Footage is stored in the cloud for instant access.
Drivers download the Pocket Box Driver App and complete walkaround checks on their phone. The app guides them through each check point with prompts for photos and notes. Any defects are flagged instantly to the office. Completed checks are stored against the vehicle record for compliance and audits.
es. Training is included in your onboarding. We train your administrators on the dashboard and your drivers on the Driver App. Training materials are available in the platform, and we can run refresher sessions if you have new staff or want to explore features you're not using yet.
Still Have Questions?
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